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Privacy Policy

Last updated 5 May 2020

The following document sets forth the Privacy Policy for the TravelPartner (Aust.) Pty Ltd website, vto.cloud.

TravelPartner (Aust.) Pty Ltd is committed to providing you with the best possible customer service experience. TravelPartner (Aust.) Pty Ltd is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of Your Personal Information

There are many aspects of the site that can be viewed without providing personal information. However, to access future TravelPartner (Aust.) Pty Ltd customer support features, you are required to submit personally identifiable information. This may include, but is not limited to, a unique username and password, or sensitive information provided when recovering a lost password.

Sharing Your Personal Information

We may occasionally hire other companies to provide services on our behalf, including, but not limited to, handling customer support enquiries or processing transactions. Those companies will be permitted to obtain only the personal information they need to deliver the service. TravelPartner (Aust.) Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of Your Personal Information

For each visitor to the site, we expressly collect non-personally identifiable information, including, but not limited to, browser type, version and language; operating system; pages viewed while browsing the site; page access times; and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic and trends, and delivering personalised content to you while you are at this site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change in the future, we will use data collected from the time of the policy change forward only for these new purposes, in accordance with our updated practices.

Changes to This Privacy Policy

TravelPartner (Aust.) Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. TravelPartner (Aust.) Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per-request basis.

Contacting Us

TravelPartner (Aust.) Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us during business hours, Monday to Friday.

+61 (02) 5631 1847 Attn: Privacy Policy
TravelPartner (Aust.) Pty Ltd
P.O. Box 1591
Kingscliff NSW 2487
Australia
support@vtoultimate.com